Privacy Policy

This Privacy Policy applies to the processing of personal data carried out by Fanøy Island Lodge when you have booked a stay or other rental or activity with us, use our services, visit our website https://fanoyislandlodge.no or otherwise interact with us. It is important for us to use your data only in accordance with applicable data protection legislation and your expectations, and to be transparent with you in how we use your data. This Privacy Policy will explain what data is collected, why it is collected, how the collected data is used, and your options and rights regarding the collection of your personal data.

Embedded content from other websites

This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. This privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

What data we collect

We collect the following categories of data:
A: Contact information, including name, address, telephone number and e-mail address.
B: Identity data, data of birth and nationality.
C: Passport data, if required to prove upon checking in.
D: Transaction data, including credit/debit card number, payment method and purchase history.
E: Booking data and activity data, including data related to your booking.
F: Communication data between you and us, e-mail communication and comments.
G: Anonymized digital information data collected when you visit our website or other digital platforms, browser data, traffic data, booking history, social media behavior, and user patterns.
H: Health data, including information related to allergies, disabilities and illnesses.

How we collect your data

Direct communication: Most of the data (A, B, D, E, F, H) that we have about you is provided by you to us directly. This can be done through different means like e-mail, phone call, text messages or the contact and booking forms on our website (using booking system Motopress).

Via our website: Our website uses several tools (Motopress) for collecting and storing information based on the consent of the visitor. We do not make use of these messages or data other than to follow up on users’ registered issues or bookings. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR):

Other electronic means: We collect other anonymized digital information (G) from our website, applications and similar digital platforms using tools like Google Analytics and Google Ads. These tools have cookies on our website that register anonymized data. More information about this in this chapter.

Who we share your data with

We store the personal information bookers provide upon booking. Website administrators can also see and edit that information. We share relevant booking information with our staff to ensure bookings and stays at Fanøy Island Lodge go smoothly. We share transaction information with our bookkeeping department. When a visitor fills out a form, it may be checked through an automated spam detection service.

How long we retain your data

We will only store your data for as long as it is necessary to fulfill the purpose of the processing of your data. We will store any data that is required to be stored by law, such as bookkeeping legislation.

What rights you have over your data

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please, contact us if you wish to request this.

How to contact us

We may update this policy periodically. This version was last updated on July 15, 2025.

If you have any questions about this privacy policy, please contact us at:

Call us at: +47 57 62 41 70

Fanøy Island Lodge
Kvernhusvågen 24
6917 Batalden, Norway